# Ustam

> AI-powered multi-channel customer support for Shopify merchants. Handles
> conversations across website chat, WhatsApp, Facebook Messenger, and
> Instagram DMs from a single inbox; staff can take over any conversation at
> any time.

## Product

- One inbox for multiple Shopify stores and channels
- Channels: website chat widget, WhatsApp Business, Facebook Messenger, Instagram DMs
- AI assistant trained on each merchant's catalog, policies, and content
- Staff handover at any point in a conversation
- iOS and Android apps for staff replies on the go
- Languages: English, Turkish, Spanish, German, Japanese, Azerbaijani, Portuguese (Brazil), French — UI and AI conversations

## Pricing (USD / month)

Limits count customer channels (one per customer per channel, lifetime total per shop).

- Free: $0 — 50 customer channels
- Starter: $5 — 500 customer channels
- Professional: $50 — 5,000 customer channels
- Enterprise: $150 — unlimited customer channels

Pricing details and plan limits: https://ustam.ai/#pricing

## Key URLs

- Home: https://ustam.ai/
- Sign in: https://ustam.ai/signin
- Sign up: https://ustam.ai/signup
- Privacy policy: https://ustam.ai/privacy-policy
- Terms of service: https://ustam.ai/terms-of-service
- Account deletion: https://ustam.ai/account-deletion
- Shopify App Store listing: https://apps.shopify.com/ustam
- iOS App Store listing: https://apps.apple.com/us/app/ustam-ai/id6761029082
- Google Play listing: https://play.google.com/store/apps/details?id=ai.ustam.android

## Contact

- Email: info@ustam.ai

## Crawling

- Sitemap: https://ustam.ai/sitemap.xml
- robots.txt: https://ustam.ai/robots.txt