Analytics
What your chats turn into, on one screen
No need to guess whether Ustam is working. Analytics shows how busy your chats are, how often customers click suggested products, where you stand on your plan, and which orders come from chats.
How it works
- 1
You see your chat volume
Chat and message counts, together with your plan usage, on one screen.
- 2
You know which suggestions get attention
You track how often customers view suggested products and add them to the cart.
- 3
You see sales that come from chats
You know which chats turned into orders and how much they brought in.
What you get
- Chat and message volume
- Interest in suggested products
- Orders from chats and plan usage
Sales figures show orders linked to chats where Ustam suggested products. They may not match Shopify’s own reports exactly.