Your AI Commerce Team
Takes shape around your store, working alongside your team to sell and support customers 24/7.
Install on ShopifyFree plan and free trials available
Support
Know the customer, resolve the ask
Order status, live context, and the same customer across channels—without opening another tool.
Order tracking
When customers ask, status, shipping, and tracking show in the chat
Live customer context
Pages, cart, and order history while you chat
Unified contact
Messages on trusted channels unify into one customer
Mehmet Yılmaz
Website
just now
Nora Berg
2:40 PM
Sam Ortiz
Sat 5:40 PM
Maya Chal
Website
Aug 8, 5:40 PM
Contact info
Mehmet Yılmaz
mehmet.yilmaz@example.com
+90 555 555 55 55
- Organic Cotton Tee · M×1
- This conversationWebsite
Mehmet Yılmaz
mehmet.yilmaz@example.com
+90 555 555 55 55
- productOrganic Cotton Tee3h ago
- cartCart2h ago
$48.00
Recent orders
1 week ago
Sell
Turn chats into carts
Understand intent, recommend the right products, and manage the cart in the conversation.
Product recommendations
Understands customer intent, activity, and history—beyond generic suggestions
Cart in chat
Add, update, or remove without leaving chat
Store knowledge
On-brand answers from policies, FAQs, and blogs
Handover
AI works with your team
When a shopper needs a person, AI pauses, captures the lead, and your team picks up with a conversation summary and context.
Human takeover
Team takes over from the admin anytime
Conversation summary
AI brief of the chat so your team starts with context
Suggest reply
Drafts the next message with context
Lead capture
Saves contact details shared in chat
Team management
Assign teams per channel so the right people get escalations
Platform
Everything to run your AI commerce team
Customize the experience, see what works, and keep access tight.
Customizable widget
Match chat colors to your brand on Shopify
Analytics
Conversation volume, usage, and AI-attributed sales
Custom assistants
Tune specialists for products, orders, and tone
Incremental permissions
Extra Shopify scopes only when you enable a feature
Built-in security
Encrypted conversations and company-level isolation
Channels
ustamPlatforms
Web
Use the full dashboard from Chrome, Safari, Edge, or Firefox on desktop.
Mobile browser
Sign in and manage conversations from your phone or tablet browser—no install required.
iOS app on the App Store
Download the native app for iPhone and iPad for a focused experience on the go.
Android
Download the native app for Android phones and tablets for a focused experience on the go.
How It Works
Install on Shopify
Install from the Shopify App Store with one click. Setup completes in minutes, with ~0ms page-load difference.
Connect Your Channels
Link WhatsApp, Facebook Messenger, Instagram DM, and your storefront chat app.
Start Selling and Supporting
AI sells and supports 24/7. Your team steps in when needed.
We grow together
Your limit is customers — not chats or messages.
1 person on 1 channel = 1 toward your limit, no matter how many messages they send.
Counts are lifetime per shop and never reset monthly. Priced per shop.
Example: Mehmet on WhatsApp, Instagram, and your storefront = 3 customers.
Chats, messages, and team members are unlimited on every plan.
Watch Mehmet message you on three channels. The count only increases when he uses a new one.
Free
- ✓50 customers (lifetime)
- ✓AI product recommendations
- ✓AI order track
- ✓Multi-channel
- ✓Multi-language
- ✓Multi-shop support
- ✓Conversation analytics
- ✓Unlimited test chats
- ✓Unlimited users
- ✓Unlimited product catalogue
- ✓Mobile-friendly
Starter
7-day free trial
- ✓500 customers (lifetime)
- ✓Human handover support
- ✓All Free features
Professional
7-day free trial
- ✓5,000 customers (lifetime)
- ✓All Starter features
Enterprise
7-day free trial
- ✓20,000 customers (lifetime)
- ✓All Professional features