Your AI Commerce Team
Takes shape around your store, working alongside your team to sell and support customers 24/7.
Free plan and free trials available
Support
Know the customer, resolve the ask
Order status, store policies, live context, and the same customer across channels—without opening another tool.
Mehmet Yılmaz
Website
just now
Nora Berg
5:55 PM
Sam Ortiz
Sat 8:55 PM
Maya Chal
Website
Aug 29, 8:55 PM
Contact info
Mehmet Yılmaz
mehmet.yilmaz@example.com
+90 555 555 55 55
- Organic Cotton Tee · M×1
- This conversationWebsite
Mehmet Yılmaz
mehmet.yilmaz@example.com
+90 555 555 55 55
$48.00
Recent orders
1 week ago
Sell
Turn chats into carts
Understand intent, recommend the right products, manage the cart, and capture leads in the conversation.
Chat
Chat on your store, on your schedule
Theme the chat bubble, then schedule when AI answers and which channels shoppers see.
Team
AI works with your team
When a shopper needs a person, AI pauses, captures the lead, and your team picks up with a conversation summary and context.
Human handover & takeover
Team takes over from the admin anytime
Conversation summary
AI brief of the chat so your team starts with context
Suggest reply
Drafts the next message with context
Conversation translation
Read the whole thread in your language, or translate your reply before you send
Team management
Assign teams per channel so the right people get escalations
Platform
Everything to run your AI commerce team
See what works, tune specialists, and keep access tight.
Channels
ustamPlatforms
Web
Use the full dashboard from Chrome, Safari, Edge, or Firefox on desktop.
Mobile browser
Sign in and manage conversations from your phone or tablet browser—no install required.
iOS app on the App Store
Download the native app for iPhone and iPad for a focused experience on the go.
Android
Download the native app for Android phones and tablets for a focused experience on the go.
How It Works
Install on Shopify
Install from the Shopify App Store with one click. Setup completes in minutes, with ~0ms page-load difference.
Connect Your Channels
Link WhatsApp, Facebook Messenger, Instagram DM, and your storefront chat app.
Start Selling and Supporting
AI sells and supports 24/7. Your team steps in when needed.
We grow together
We count each customer once per month — only when they start a conversation. Extra chats, messages, or visits don’t count again.
Free
- ✓10 active customers / month
- ✓At limit: chat pauses
- ✓AI product recommendations
- ✓AI order track
- ✓Multi-channel
- ✓Multi-language support
- ✓Multi-shop support
- ✓Conversation analytics
- ✓Unlimited test chats
- ✓Unlimited users
- ✓Unlimited product catalogue
Starter
7 days free trial
- ✓100 active customers / month
- ✓All Free features
- ✓Human handover support
- ✓Unlimited human chats
- ✓AI reply suggestions
- ✓AI conversation summary
- ✓AI translations
Professional
7 days free trial
- ✓500 active customers / month
- ✓All Starter features
Enterprise
7 days free trial
- ✓2,000 active customers / month, then $15 per extra 100
- ✓All Professional features