Custom assistants
Your assistant speaks like your brand
Every store has its own voice and its own rules. You decide how the assistant talks and add instructions specific to your store: how returns are explained, which products are suggested together, what is never promised. Then you put the right assistant on each channel.
How it works
- 1
You set the voice
You give the assistant a name and pick a tone that fits your brand.
- 2
You write the instructions
You explain how topics like sizing, returns, bundles, or loyal customers should be handled.
- 3
You choose the tasks and channels
You turn on tasks like product suggestions, order tracking, and store knowledge, and choose which assistant answers on each channel.
What you get
- An assistant that speaks in your brand’s tone
- Instructions specific to your store
- The right assistant on every channel