Built-in security

Security built for multi-merchant commerce

Chat between you and your customers is sensitive. Ustam encrypts conversation content and keeps each company’s data separate—so one merchant’s world stays apart from another’s.

How it works

  1. 1

    Ustam protects conversations

    Chat content is encrypted so stored messages are not sitting in plain text.

  2. 2

    Ustam keeps your company separate

    Access and data are scoped to your company. Another merchant cannot see your inbox.

  3. 3

    Storefront chat stays private-minded

    The chat widget avoids ad trackers and chat cookies. See the Security page for the full checklist.

What you get

  • Encrypted conversation content
  • Isolation between companies
  • A storefront chat surface without ad or analytics trackers